MLB ballpark app is down? Here's how to get your baseball tickets.
If the MLB Ballpark app is down, don’t worry I’ve got your back so you can get your tickets

If you're standing outside the ballpark right now frantically refreshing your MLB Ballpark app, you're not alone. i'm walking to the Giants game right now as I write this and the app is experiencing widespread issues, and baseball fans across the country are scrambling to access their tickets. But don't worry, I've got you covered with a quick solution that'll get you to your seat without missing the first pitch.
Here's the direct solution: Head to https://mlb.tickets.com/ticketmanagement/
This is MLB's web-based ticket portal, and it's your best friend right now. It's not as slick as the app, but it works and will get the job done.
Pro tip: Bookmark this link now, even if you're not currently locked out of your app. Trust me on this one, it's the kind of preparation that pays off when you least expect it.
What you'll find at this portal is pretty straightforward:
- Access to all your purchased tickets
- Option to display your barcode for scanning
- Ability to transfer tickets if needed
- Basic account management tools
For the tech-curious among you, this is actually the same backend system that powers the app's ticket system. The app is essentially a prettier wrapper around this core infrastructure, which is why the web portal remains reliable even when the app struggles.
The interface might feel rough but function trumps form when you're trying to make first pitch.
While the MLB Ballpark app is generally reliable, today's outage is a reminder that no system is perfect.
Get your tickets, grab your peanuts and Cracker Jack, and enjoy the game. The app will be back up eventually, but the first pitch won't wait for anyone.
Now play ball!
Quick Update: If you're having trouble with the web portal (because everyone's rushing to it right now), give it a few refreshes. Web servers can get overwhelmed during app outages, but they typically recover quickly as traffic stabilizes. It's the digital equivalent of everyone trying to use the same entrance at the ballpark - sometimes you just need to wait a minute for the crowd to clear.